PRIVACY POLICY – KINNMEL

At Kinnmel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Full name
Phone number
Email address
Shipping and billing address
Payment details (processed securely through third-party payment providers)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products and services
Communicate order updates and confirmations
Respond to customer service inquiries
Improve our website and services
Send promotional messages (only if you opt-in)
Prevent fraud and enhance security

3. Sharing of Information

Kinnmel does not sell or rent your personal information.

We may share your information with:

Delivery partners for shipping
Payment gateways for secure transactions
Service providers that help operate our website
Legal authorities if required by Nepalese law

4. Payment Security

All payments are processed through secure third-party payment providers. Kinnmel does not store full payment card details on our servers.

5. Cookies & Tracking Technologies

We use cookies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Provide a better shopping experience

You may disable cookies in your browser settings, but some features of the website may not function properly.

6. Data Security

We implement maximum security measures to protect your personal information. All our data is stored in our dedicated hosting environment with no access to any other parties. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

As a user in Nepal, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where applicable)
Opt-out of promotional communications

To exercise these rights, please contact our customer support.

8. Data Retention

We retain your information only as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce our agreements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children's Privacy

Kinnmel does not knowingly collect personal information from individuals under the age of 18 without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Kinnmel
Email: info@kinnmel.coml
Phone: +977 9709196994
Address: Thapathali, Nepal

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